Category: Technical Support

Softaculous is an easy to use one-click installer, allowing you to install software packages on your Fully Managed Linux server quickly, easily backup, and update any software that is installed with softaculous. While Softaculous is designed with ease of use in mind, it can be confusing to install software with Softaculous. The purpose of this article is to walk through installing a piece of software using Softaculous.

In this tutorial, we will be reviewing how to restore a domain from cPanel backups. While it is a good and useful thing to have entire server backups enabled, sometimes we only need to restore a single domain. In these situations, cPanel backups make it easy for us to restore a single site from the Web Host Manager (WHM) interface, or from the command line.

Due to the nature of the Internet, services for one domain do not need to be on one server. The website and email for a domain do not need to be on the same physical server. DNS is used to direct the traffic to the correct place, but DNS alone will not get all the bits to where they are supposed to be. Exim, cPanel’s SMTP service needs a little help beyond DNS to know how to handle mail that is generated locally. This is where /etc/localdomains and /etc/remotedomains come into play.

While editing files on a machine running some form of Windows and uploading them to a Linux server is convenient, it can cause unforeseen complications. Windows-based text editors put special characters at the end of lines to denote a line return or newline. Normally harmless, some applications on a Linux server cannot understand these characters and can cause the service to not respond correctly. There is a simple way to correct this problem: dos2unix.

The Softaculous auto-installer allows the installation of web applications with the click of a button. A wide variety of applications are available to be easily installed on our VPS server or Dedicated server, including web portals, e-commerce solutions, content management systems, blogs, polls, forums and more. Softaculous can take over the installations of other auto-installers. Softaculous also has an easy-to-use backup feature, allowing for the backup of installations at anytime.

The time on your dedicated server might not be something you think about every day, but it is vitally important to keeping every piece of your server running in sync. Since it is so crucial, a lot of effort has been made by Linux developers to make it run smoothly without much effort. However, there are a few things you are going to be able to want to do with time on your server.

Now that you have seen the basics of exigrep, let us dive into some e-mail troubleshooting where exigrep really shines.

Perhaps a particular domain on your cPanel server has stopped receiving e-mail. Or, an address on your domain is able to receive e-mail, except from your supplier. Maybe you can receive e-mail just fine, but are receiving error message bounce-backs from Yahoo. How are you going to get the fine-grained information you need to figure out just what is going on?

Domain Name System, or DNS, is a complex system to understand, but cPanel has simplified the administration of DNS by adding it to the WHM interface. One of the most common tasks involved with administrating DNS is updating an A record. A records are one of the most common DNS entries, and cPanel makes updating them easy.
This article assumes that you are running BIND on a Linux server, that you already have an understanding of what DNS is, the different types of DNS entries, and how DNS works. Please note: The incorrect editing of your zone file can take your site offline. All editing must be done on the authoritative nameservers for the given domain.

The Apache web server is the most popular web server in the world. This is in part due to its modular design. Apache 2 introduced Multi-Processing Modules, or MPMs. The MPMs change the basic functionality of the web server. They do this by modifying how Apache listens to the network, accepts, and handles requests. A lot of this functionality is rather technical and outside of the purview of this article. This article will briefly explain what the various MPMs are and how they work. For more detailed information on the various MPMs, please visit the Apache Documentation.