Category: Technical Support

One of the most common tasks that a website owner will do is upload one or more files to their site. While it is a simple task, there are many ways to go about accomplishing it, each with their own quirks and best practices.

If you manage a domain, sooner or later you are bound to receive e-mail at your domain for an address that does not exist. Most of the time this mail comes from spammers, guessing that “abc123@example.com” might be a viable email address at your domain. It might also come from someone who mistyped the first part of your legitimate email address.

Linux has a robust permissions system. This is a very good thing, as it enables a clear separation of roles among users, especially between the root user and your average user. Sometimes, though, you might want your average user to have some or all of root's privileges. In Linux, this is accomplished with sudo.

Any time you move a domain to a different IP address, you will run into at least some DNS propagation. While it cannot be avoided entirely, its effects can be minimized.

Changing an existing domain name and the associated account on your server is a task that most users don’t think about until it becomes necessary. Thankfully the tools provided by cPanel make this relatively easy.

One of the first problems people encounter when they are new to DNS is where to start looking when they need to make a DNS change. Say you want to add a new subdomain for a piece of server software you are trying out, but where exactly do you add that new A record the instructions keep talking about?

Liquid Web provides two types of DNS service: hosting your own private nameservers on your fully-managed server, or using Liquid Web’s nameserver cluster. While the linked articles show how to set each of those options up, they do not give an overview of when either of those options might be in your best interests.

One of the common questions new users have when they get a fully managed dedicated server is “How do I log in to my control panel?” This article will show you how to login to your Plesk control panel. cPanel’s users should check out the article on logging into cPanel.

So you are ready to banish the self-signed SSL certificate error from your control panel. How does one go about doing so? Although there are a number of steps, it is ultimately pretty simple.

Many customers who are purchasing their first server with Liquid Web are surprised to see a foreboding warning in their browser the first time they log on to their control panel: